WWW.FENIX-INSIGHT.ONLINE (“Fenix Online”) is produced and operated by Fenix Insight Ltd, Unit 14a Borers Yard, Borers Arms Road, Copthorne, West Sussex RH10 3LH. United Kingdom (“Fenix Insight”, “Fenix”, "The Company", “Ourselves”, “We”, “Our” and "Us"). Fenix Insight currently provides this service free of charge to You ("Client", “You” and “Your”) refers to you, the person accessing this Website under the terms and conditions primarily set forth in this Acceptance of Terms of Use section of this Website). However, there may be additional terms and conditions in other sections of this Website, which are expressly incorporated herein and also must be observed and followed (collectively referred to hereinafter as "Terms of Use"). BY ACCESSING OR USING THIS WEBSITE, YOU AGREE TO ABIDE BY  THE TERMS OF USE. Subject to the Terms of Use, Fenix Insight grants you a non-exclusive, non-transferable, limited, conditionally revocable right to access, use and privately display this Website for your legitimate personal and/or business needs. Any other use of this Website is expressly prohibited and constitutes a material violation of the Terms of Use. Prohibited uses include, without limitation, using email addresses obtained from this Website for solicitation purposes of any kind, directly or indirectly, the use of data mining, robots or other similar data gathering and extraction tools, and making any derivative works based, in whole or in part, on any portion or all of this Website. Fenix Insight reserves the right, at its sole discretion, to change, modify, add or remove the Terms of Use, in whole or in part, at any time without prior notice or liability. Your continued access or use of this Website after any such change, modification, addition or removal of the Terms of Use will constitute your acceptance thereof. Further, Fenix Insight reserves the right, at its sole discretion, and without prior notice or liability, to terminate, modify or add any features to this Website at any time.


Fenix Insight reserves the right, as its sole discretion, and without prior notice or liability, to limit or terminate your access to this Website and you agree to abide by such limit or termination.


You agree not to modify, add or delete any content on this Website, without the express written permission of Fenix Insight. Further, you agree not to interrupt or attempt to interrupt the operation of this Website or access thereto by other users. You agree not to resell or otherwise exploit for commercial purposes, directly or indirectly, any portion of this Website, the services offered on this Website, or access to this Website. You agree that information you provide to this Website will be true and accurate to the best of your knowledge, and that nothing you provide shall be illegal, obscene, threatening, defamatory, invasive of privacy, infringing on the rights of, or otherwise injurious to person or property, including, without limitation, software viruses, worms, Trojan horses or other malicious code. You also agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the source of the information you provide to this Website.


We employ the use of cookies. By using Fenix Insight's Website you consent to the use of cookies in accordance with Fenix Insight’s privacy policy. Most modern day interactive websites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting.


You may link to this Website, so long as it does not portray Fenix Insight or its affiliates in a negative manner or otherwise portray its services in a false, misleading, derogatory or offensive manner. Further, the linking site must not contain anything illegal, false, misleading, derogatory or offensive, and no express or implied affiliation with Fenix Insight may be indicated without Fenix Insight's express written permission. Fenix Insight reserves the right to require that you remove any link to this Website for any reason, and you agree to carry out the removal immediately. Unless specifically set forth in writing by Fenix Insight, any link to this Website must not appear prominently on the linking site so as to confuse or mislead users as to the affiliation, sponsorship, etc. of Fenix Insight and the linking site. Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Website.


As a convenience to you, Fenix Insight may provide on this Website one or more links to third party Websites and/or provide email contacts respecting third parties. Fenix Insight makes no endorsement of such third parties, nor any representation or warranty regarding anything that takes place between you and any such third parties, including, without limitation, visits to third party Websites, email correspondence with third parties, and business or other transactions with third parties found through this Website. Please understand that such third parties are independent from and not controlled by Fenix Insight, even if, for example, a Fenix Insight link or logo appears on a Website linked from this site. It is up to you to take whatever precautions are necessary in order to protect against viruses, worms, Trojan horses or other malicious code.


This Website is owned and operated by Fenix Insight. You may view, download, print and retain a copy of pages of our Website only for your own legitimate personal and/or business needs. You agree not to resell or otherwise exploit for commercial purposes, directly or indirectly, any portion of Fenix Online, the services offered by  Fenix Online, or access to Fenix Online. Except as expressly provided above, you may not use, download, upload, copy, print, display, perform, reproduce, republish, license, post, transmit or distribute any information from our Website in whole or in part without our prior written permission. If you wish to obtain permission to reprint or reproduce any materials appearing on our Website you may contact us at [email protected] All rights not expressly granted herein are reserved. © 2018 Fenix Insight. All Rights Reserved Throughout the World. Fenix Insight claims a copyright interest in each page of this Website and the Website as a whole, including, without limitation all search forms (but excepting any individual catalogue, brochure or technical manual, which is the property of the various manufacturers and distributors providing such information). No portion of this Website or the Website as a whole may be copied, retransmitted, reposted, duplicated or otherwise used without the express written permission of Fenix Insight. You acknowledge that the information Fenix Insight has about its users, including, without limitation, names, email addresses, usernames, passwords, site usage history, etc., is governed by its Privacy Policy.


If any court of competent jurisdiction in the UK deems any provision of these Terms of Use to be unenforceable, then that provision shall be enforced to the extent possible to effect the intent of the Terms of Use, and the remaining provisions shall remain in full force and effect. The headings in this section of the Website are intended solely for convenience and are not considered to be terms within the Terms of Use. The Terms of Use constitutes the entire agreement between Fenix Insight and you with regard to your access and use of this Website, and supersedes all prior agreements and understandings, whether written or oral, in connection herewith.


Whilst we endeavour to ensure that the information on this Website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the Website remains available or that the material on the Website is kept up to date. Where technical data and statistical information contained in this Website have been derived from information supplied by external sources, including manufacturers and distributors, we do not assume any responsibility whatsoever for its accuracy. We assume no liability whatsoever for results obtained or loss or damage incurred as a result of application of the data or information presented. Users of this Website do so at their own risk. In addition, we assume no liability and make no warranty with respect to claims of patent, trademark or copyright infringement or other similar claims which may arise out of or in connection with the use of any data, information or items listed on the Website. In no event shall Fenix Insight be liable for any injury, expenses, profits, loss or damage, whether direct, incidental, or consequential, or any other pecuniary loss or expense arising out of the access, use or inability to use anything on this website. If, despite the language of the Terms of Use, Fenix Insight becomes liable to you for anything arising out of or related in any way to your access, use or inability to use this Website then Fenix Insight's total liability to you shall not exceed the total payments actually made by you to Fenix Insight or £100, whichever is greater.


You agree to indemnify and hold Fenix Insight and, where applicable, its parent, subsidiaries, officers, directors, agents and employees, as well as manufacturers and distributors whose content appears on this Website, harmless from any claim or demand, including reasonable legal and professional fees, made by any third party arising out of or related in any way to your access, inability to access or use of this Website, or any breach by you of the Terms of Use.


This Website is controlled, operated and administered by Fenix Insight from within the United Kingdom. Fenix Insight makes no representation that this Website is available for access or use at other locations outside the United Kingdom. However, any access or use from outside the United Kingdom is still subject to the Terms of Use. Access to this Website is expressly prohibited from territories where this Website or any portion thereof is illegal. You agree not to access or use any information or materials on this Website in violation of the UK’s export laws and regulations, or in violation of any laws or regulations in the country from which you are accessing this Website.


Fenix Online access (Login User ID and Password) will be supplied to the authorized subscriber upon receipt of the agreed subscription fee in full, for a period of one year, with tacit renewal. By logging in to Fenix Online you accept these Terms of Use in their entirety. Fenix Insight reserves the right to refuse requests for subscriptions from any organization or individual. A subscription lasts one year from the date on which payment of the subscription is received and is renewed automatically (tacit renewal) on receipt of payment of the following year's subscription fee. Access may be terminated by either party by giving 30 days' notice in writing to the other if the other party commits any material or persistent breach of any term of the access period and (in the case of a breach capable of being remedied) shall have failed within 30 days after the receipt of a written request to remedy the same. Creating an account with Fenix Online, registering to access our database or otherwise using the Fenix Insight or Fenix Online websites, constitutes acceptance of the Fenix Insight Privacy Policy.  These Terms of Use shall be considered as a contract made in England and according to English law and is subject to the exclusive jurisdiction of the English Courts to which both Fenix Insight Ltd and subscribing parties hereby submit.


This privacy policy sets out how Fenix Insight uses and protects any information that you give Fenix Insight when you use this website. Fenix Insight is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Fenix Insight may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1 April 2018. We may collect the following information:

  • Name and job title
  • Contact information including email address
  • Demographic information such as address, postcode, preferences and interests

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Use of Cookies

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may request details of personal information which we hold about you under the Data Protection Act 1998 and the General Data Protection Regulation (GDPR)(EU) 2016/679. If you would like a copy of the information held on you, please write to Fenix Insight Ltd, Unit 14a Borers Yard, Borers Arms Road, Copthorne, West Sussex RH10 3LH. United Kingdom, or send an email to [email protected] If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect. You may choose to restrict the collection or use of your personal information by writing to or emailing us. If you no longer subscribe to Fenix Online, you may request to have all personal data deleted from our systems by writing to or emailing us. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. If there has been a data breach which compromises your personal data, we will inform you within 72 hours of first having become aware of the breach.


Please note that we do not issue refunds for digital downloads or subscription products.